Frequently Asked Questions
Everything you need to know about setting up your dream court.
What is the difference between in-ground and portable hoops?
In-ground hoops are anchored in concrete for maximum stability and professional-grade performance, while portable hoops feature a base filled with sand or water, allowing you to move the system around your driveway.
How much does shipping cost for heavy basketball systems?
We offer free standard curbside delivery on all residential hoop systems within the contiguous United States. Lift-gate service is included to ensure your package is safely lowered to the ground.
Do you offer professional installation services?
While we do not install the hoops ourselves, we partner with a national network of certified installers. You can add professional installation to your order at checkout, and a local technician will contact you to schedule the assembly.
What kind of warranty comes with my basketball hoop?
Most of our premium systems come with a Limited Lifetime Warranty covering the backboard, pole, and rim. Specific warranty durations vary by model and brand, so please check the product specifications page for details.
Can the hoop height be adjusted for younger players?
Yes, the majority of our systems feature an easy-to-use crank or actuator mechanism that allows you to adjust the rim height from 7.5 feet to the regulation 10 feet.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for unused items in their original packaging. Please note that due to the size and weight of these products, return shipping fees and restocking fees may apply.